How Do I Pay Fines Online?
The Pay Online button can be found by going to the catalog and clicking on the words "Login" at the top of the page or by clicking on "My Account" on the Library website. Once you enter your name, your 14 digit library card barcode number, and your PIN (Personal Identification Number), you will see the "Pay Online" button.
When you pay online, your transaction is subject to the Chester County Library System's Security/Privacy/Refund policy?
What forms of payment are accepted for online payments?
The Library accepts MasterCard and Visa cards.
Is a service fee charged when paying fines online?
No. The Chester County Library does not add an additional service charge when you pay fees and fines online.
Is there a minimum fine amount that can be paid online?
No, you may pay any fee and/or fine amount that you owe. When you click "Pay online" in your record, all fines are pre-selected. If you do not wish to pay all of the fees and/or fines, you can "uncheck" the fees and/or fines you do not wish to pay during any transaction and select "Recalculate" to pay only the selected charges. Each selected fee or fine must be paid in full; you cannot pay a partial amount on a selected fee or fine.
Why do the fees and/or fines I just paid still appear on "My Library Record" screen?
You must "refresh" the screen. When you do, it will accurately reflect your payment.
How do I get a receipt when I pay my fines online?
If you include an email address with the credit card information you submit, a receipt will be sent automatically to that email address. A payment receipt also displays online and may be printed.