What if I lose or damage an item I have borrowed?
Easttown Library customers are responsible for library materials while they are checked out in their name. The customer is liable for any item they borrowed that is lost or returned damaged.
When a borrowed item is lost or returned damaged, Easttown Library will charge the customer the retail price of the item at the time of purchase plus a standard processing fee. These charges allow the Library to replace the item with an identical or similar item. When a customer brings a replacement for a lost or damaged item, acceptance of the replacement item will be decided on a case by case basis. The replacement item must meet the following stipulations:
- The item must exactly match the item it is intended to replace (i.e., same edition, publisher, narrator; unabridged book on CD; same number of discs; etc.).
- Only new, unopened books on CD, DVDs and music CDs will be accepted.
Once a customer pays for a damaged item, the item belongs to the customer.
Easttown Library will not refund payment for a lost item if it is subsequently found.
Interlibrary Loan Items
In accordance with standard interlibrary loan practice, charges for any lost or damaged item borrowed through interlibrary loan will be based on the bill provided by the lending library.